Email Help Desk
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Recent activity by Email Help Desk-
The Video has no Sound/Audio. What should I do?
If you're experiencing issues with the sound or audio while watching a video, here are some troubleshooting steps you can try: a. Check Volume Settings: First, make sure that the volume on your d...
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Do I have to create a Vimeo account to watch or download videos?
You do not need to create a Vimeo account to watch or download your videos. Simply use the link provided on your Download Page to access and save them directly to your computer. If you need further...
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How can I fix a password problem that's stopping me from accessing the program?
For accurate password entry, consider copying and pasting directly from the download page to prevent errors. The password is case-sensitive. Highlight the password. Right-click and choose 'Copy.' ...
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How can I watch the videos on my TV?
If you've downloaded a video onto your computer or mobile device and want to watch it on your TV, there are a few methods you can use depending on your setup: a. HDMI Cable Connection: If your TV...
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I didn’t receive the digital access. What should I do?
If you have not received the digital access within the expected delivery time, please check your email inbox and spam/junk folders for any communications from us. If you still haven't received it, ...
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I didn’t receive email confirmation. What should I do?
If you didn’t get the download email, please check your spam or promotions folder. If it’s not there, let us know and we’ll resend the link to you. Just select the “Chat with Support” option.You ca...
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What payment methods are accepted?
We accept a variety of secure payment methods to make your shopping experience easy and convenient. Accepted Payment Methods 💳 Credit & Debit Cards: Visa, MasterCard, American Express, and Discover...
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How can I receive recommendations for programs?
For program recommendations, contact us at support@LifelongWellness.org or call or text at 1-888-818-7053. Our team is dedicated to assisting you by providing suggestions that cater to your indivi...
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What is the cancellation and refund policy?
We want you to feel confident and satisfied with your purchase. If for any reason the program doesn’t meet your expectations, you may request a refund within sixty (60) days from the date of purcha...
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How to request for a refund?
If you wish to request a refund, please send an email to support@LifelongWellness.org or call our toll-free number 1-888-818-7053 (USA and Canada). For more details, please refer to our Terms of Se...