Technical Support

Order Concern

• What Are the 7 Key Things I Need to Know About My Order?

Download

• How can I download programs from the Vimeo site onto my laptop or computer?
• How can I download programs on my mobile device?
• Do I have to create a Vimeo account to watch or download videos?

Troubleshooting

• The Video has no Sound/Audio. What should I do?
• How can I fix a password problem that's stopping me from accessing the program?
• How can I watch the videos on my TV?
• I didn’t receive the digital access. What should I do?
• I didn’t receive email confirmation. What should I do?