Email Help Desk

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Latest activity by Email Help Desk
  • Email Help Desk created an article,

    How to unsubscribe from your email list?

    We want to ensure that you receive only the information that matters most to you. Your feedback will help us enhance your experience with our emails. Please reach out to our support team promptly a...

  • Email Help Desk created an article,

    Where Can I Find My Order?

    Excited to begin your journey with Lifelong Wellness Academy? 🎉Watch the short video, it covers the 7 key things about your order and shows you how to get started smoothly.  If you need further ass...

  • Email Help Desk created an article,

    What is the refund policy?

    We want you to feel confident and satisfied with your purchase. If for any reason the program doesn’t meet your expectations, you may request a refund within sixty (60) days from the date of purcha...

  • Email Help Desk created an article,

    I have been receiving a lot of emails from you, what should I do?

    We want to ensure that you receive only the information that matters most to you. Your feedback will help us enhance your experience with our emails. Please reach out to our support team promptly a...

  • Email Help Desk created an article,

    How can I download programs from the Vimeo site onto my laptop or computer?

    Within the next 15 minutes, you can expect to receive an email at the address you provided during the ordering process. Please take a moment to check both your Trash and Junk folders, as occasional...

  • Email Help Desk created an article,

    How can I download programs on my mobile device?

    Upon completing your order, you will receive an email containing access to the Download Page within 15 minutes. If you cannot find the email in your inbox, please check your Trash or Spam folder as...

  • Email Help Desk created an article,

    The Video has no Sound/Audio. What should I do?

    If you're experiencing issues with the sound or audio while watching a video, here are some troubleshooting steps you can try:   a. Check Volume Settings: First, make sure that the volume on your d...

  • Email Help Desk created an article,

    Do I have to create a Vimeo account to watch or download videos?

    You do not need to create a Vimeo account to watch or download your videos. Simply use the link provided on your Download Page to access and save them directly to your computer. If you need further...

  • Email Help Desk created an article,

    How can I fix a password problem that's stopping me from accessing the program?

    For accurate password entry, consider copying and pasting directly from the download page to prevent errors. The password is case-sensitive. Highlight the password. Right-click and choose 'Copy.' ...

  • Email Help Desk created an article,

    How can I watch the videos on my TV?

    If you've downloaded a video onto your computer or mobile device and want to watch it on your TV, there are a few methods you can use depending on your setup:   a. HDMI Cable Connection: If your TV...